Prior to his learning experience at Harvard, Chris studied management and marketing at The Wharton School of business, graduating first in his class. Chris took a specific interest to e-business at Wharton where he gained the skills necessary to later create e-learning programs timed accurately with market needs. During his three-year appointment as the Multimedia Design Program Manager for The Chubb Institute, Chris achieved over 13 professional certifications, including Certified Technical Trainer (CTT+).

Stephen has done extensive seminars and training programs on recruitment and selection and the most effective ways to obtain and retain the best candidates for organizations. He has also created several courses on effective communication skills with the topics of active listening skills, giving constructive feedback and the keys to communicating without "you blaming" statements, but using "I-rational" comments to give honest and effective feedback. Additionally, Stephen works with organizations to find solutions for both distance education and e-learning. He develops courses which he facilitates on-line creating new ways of learning.

In addition to his consultancy practice, Stephen teaches part-time in alternating semesters as an adjunct faculty member to a variety of colleges and universities. He teaches human resources, diversity in the workplace and English composition courses to both undergraduate and graduate students. Some of the schools he teaches for are The Wharton School at the University of Pennsylvania, Villanova University, Widener University, Mercer County Community College and the Corporate College Services. He facilitates the Professional Human Resources Certificate Program (PHR/SPHR) for the Society for Human Resources Management (SHRM) at Villanova University. Stephen facilitates this course to students both in the class room and to students in an on-line learning environment. Students are from all over the United States and some in other countries.

Prior to his consultancy practice, Stephen worked for the Children's Hospital of Philadelphia; his most recent position was Manager of Learning and Organizational Development. At CHOP he managed the Center for Career Development. He worked closely with individual hospital department heads, managers, and supervisors to design and deliver courses to improve team building, communications, and departmental services to better serve the patients and the families of the Hospital. Stephen was a senior faculty member of the Hospital's Leadership Essentials Program.

Stephen has worked in the Philadelphia area for over 10 years in a variety of hospitals and healthcare facilities, colleges, and universities as both a human resource professional and educator. He was a corporate trainer and employee relations consultant for the former Allegheny Health Education and Research Foundation (AHERF) now Tenet Health Organization which included Hahnemann University Hospital, Medical College of Pennsylvania, the Graduate Hospital, and St. Christopher's Hospital for Children. There he conducted a variety of training programs and worked with all levels of hospital and health care employees from senior management, to mangers and supervisors, to front-line staff for the ultimate goal of serving the patients and families better.

Before Stephen came to Philadelphia, he worked for almost 10 years for Blue Cross and Blue Shield of the National Capitol Area (BCBSNCA) in the Washington, D.C. metropolitan area. He was a human resources generalist focusing on recruitment, employee relations, and training.

Stephen holds a graduate degree in Human Resources Development from Marymount University in Arlington, Virginia. To enhance his e-learning skills he obtained a certification in Distance Education through the University of Wisconsin-Madison in 2004/2005. Stephen is a current local and national member of the Society for Human Resources Management (SHRM) and The American Society for Training and Development (ASTD).

Prior to joining the Ah-Ha! Media’s team, he helped grow the Content Department for hsn.com, the online division of the Home Shopping Network. During his time with HSN, Eric organized, trained and oversaw a team of writers developing creative product content. His efforts added $42 million in additional sales through hsn.com to the parent company for the third and fourth quarters of 2001.

Eric's professional positions also include time as a Middle School Teacher and as a writer for the Tampa Review - a journal of Legal and Business news for the greater Tampa Bay area.